We are Oak Manor Care, our commitment lies in providing exceptional care and support to empower service users to lead an independent life.
Our services are rooted in proven principles that have continually brought benefit to our customers and partners. A focus on individual needs, a strong emphasis on customer satisfaction unwavering respect and a pledge to maintain high ethical standards.
Our goal is to provide excellent and high-quality services that meet the social and health needs of the individual service users.
We are mindful and understanding of the fundamental and individual needs of service users.
Care is provided in partnership with service users, their relatives, and health professionals.
This is done whilst respecting the diverse needs, preferences and choices of the service users.
The Oak Manor Care aims to be more than just a service provider, but a partner in the sector. We would like all stakeholders to feel happy and in control of the service we deliver. Above all, our care is based on the needs of each person, their dignity and individuality.
The Oak Manor Care services ensure our recruitment prioritises fair, skills-based selection, valuing diversity and adhering to best practices. Our qualified staff receive thorough induction on policies and we promote a positive, collaborative work environment.
We aim to respect the privacy and dignity of all our service users, and their families at all times. They are encouraged to speak to the care staff, key workers and management of The Oak Manor Care if their privacy or dignity is not being respected.
Our organisation is committed to delivering high-quality care by actively welcoming feedback from service users and stakeholders, including both compliments and complaints. The Oak Manor Care emphasises open communication and responsiveness, which are fundamental to our commitment to providing quality care.
Service users have the right to access external agents who will act in their interests to help them solve problems, discuss concerns and plan for their needs. Our policy is committed to promoting equality, diversity and human rights in our care and support services. We also adhere to the accessible information standard, ensuring all information is provided in formats suitable to each individual's communication needs, fostering an inclusive, respectful environment for all.
To ensure the highest standards of care and support for our service users, we must manage our activities with a strong focus on quality. This approach is essential for achieving safe and effective care.
No vacancies at the moment
No vacancies at the moment
No vacancies at the moment
No vacancies at the moment
